Thank you for shopping with us. We hope you are happy with your purchase, however, if you are not completely satisfied with your for any reason, you may return it to us for store credit or an exchange. (If it’s the matter of minor modifications, we also offer free tailoring services at our offline store.) Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at riflessi@riflessi.us to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Riflessi

24 W 57th St.

New York, NY (10019)

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange or store credit. Please allow at least seven (7) days from the receipt of your item to process your return or store credit. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below.

Please Note

• Items marked FINAL SALE cannot be refunded
• All items should be returned with the original tag(s), and should be in the exact same condition as purchased.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 212-935-4747

riflessi@riflessi.us

or via the form below: