Last updated July 19, 2018
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. (If it’s the matter of minor modifications, we also offer free tailoring services at our offline store.) Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at firstname.lastname@example.org obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
49 W 57thSt.
New York, NY (10019)
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your exchange or store credit. Please allow at least seven (7) days from the receipt of your item to process your return or store credit. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange an exchange or store credit.
- Sale items are FINAL SALE and cannot be refunded
- All of the returning items should be returned with the original tag, and it should be in the exact same condition as when it was purchased.
If you have any questions concerning our return policy, please contact us at: